Remote Support
Software Installs/Configuration(s) or using a program, (Word, Excel, PowerPoint, Photoshop - Live Messenger; just about any software you might use
Assistance with using your web browser and the internet, Hotmail, Facebook, Twitter, or how to search Google
Email Client Configuration (e.g. Outlook Express, Thunderbird)
How to operate your computer
A function on your computer is failing, and you don't know what the problem is. We can try to identify and fix the issue for you.
Training
Help you work from home
How To Get Computer Help
Internet Connectivity
Create a Service Request with us or Call and an agent will guide you through the process.
If you create a service Request for remote support, please provide a detailed description of your requirements in the ticket. Please include as much detail as possible, including the name of any software involved.
We will get back to you ASAP.
Is It Safe?
Yes. The program we provide will only allow connections from our systems, so you are safe from unwanted access. The program does not need to be installed, and will only open access to your computer when it is visibly running.
What Will It Cost Me?
This support is included with your TekLeague Membership or $49.99 per incident.
For any questions please contact This email address is being protected from spambots. You need JavaScript enabled to view it.